Privacy Policy

NamiTech Joint Stock Company ("NamiTech", "we", "us", or "our") is committed to protecting the privacy of individuals who visit our website at https://namitech.io and interact with our products and services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights in relation to it.

This Policy applies to:

• Visitors to namitech.io and its sub-pages
• Prospective and current enterprise clients who request product demonstrations, contact us through web forms, or engage with our sales and support teams
• Individuals who voluntarily participate in interactive product demonstrations (such as VoiceDNA) hosted directly on our website

This Policy does not apply to data processed on behalf of enterprise clients under a Data Processing Agreement. In such cases:

• NamiTech acts as a data processor
• The enterprise client acts as the data controller

1. Information We Collect

1.1 Information You Provide Directly

• Contact and enquiry data: name, job title, company name, business email address, phone number, and enquiry content
• Demo request data: name, company, role, and intended use case
• Event registration data: name, company, and contact details

1.2 Information Collected Automatically

• Website usage data: pages visited, time on page, referral source, navigation paths
• Device and connection data: browser type, operating system, IP address (used for aggregated geographic analysis), session identifiers
• Cookie data as described in Section 6

1.3 Voice and Biometric Data

How we handle voice and biometric data depends strictly on the context of the interaction:

A. Interactive Website Demonstrations (Direct Collection)

If you choose to test our voice authentication or analysis features (e.g., VoiceDNA) directly on namitech.io, we may collect short voice recordings and generate temporary voiceprints to demonstrate the technology.

• Consent: We will always ask for your explicit, opt-in consent before activating your microphone or recording your voice.
• Purpose: This data is used solely to provide the live demonstration experience you requested.
• Retention: Voice recordings and temporary voiceprints collected during website demonstrations are deleted immediately after the session concludes. We do not store this data or use it to train our foundational AI models.

B. Enterprise Deployments (Processed on Behalf of Clients)

When NamiTech products are deployed within an enterprise environment, they may process voice recordings, voiceprints, and related identifiers on behalf of our clients. In these scenarios:

• NamiTech acts strictly as a Data Processor.
• The data is processed under a written Data Processing Agreement (DPA) and governed by the enterprise client's privacy policies.
• NamiTech does not use enterprise deployment data for its own purposes or model training unless explicitly agreed upon in writing with the client.

If your data is processed as part of an enterprise deployment, please contact the relevant organisation acting as the data controller to exercise your privacy rights.

2. How We Use Your Information

We process personal data for the following purposes:

• Responding to enquiries and providing requested information
• Facilitating product demonstrations
• Communicating product updates and relevant content
• Improving website performance and user experience
• Complying with legal obligations

Lawful bases (where applicable):

• Performance of a contract or pre-contractual steps
• Legitimate interests
• Consent (specifically for direct marketing, cookies, and interactive voice demonstrations)
• Legal obligation

We do not sell or share personal data for third-party marketing purposes.

3. Data Retention

We retain personal data only as long as necessary:

• Contact and enquiry data: up to 36 months from last interaction
• Website analytics data: retained in aggregated or anonymised form
• Interactive Voice Demo data: deleted immediately upon session termination
• Enterprise deployment data: governed by applicable Data Processing Agreements

Data may be retained longer where required by law.

4. Data Security

NamiTech implements appropriate technical and organisational measures to protect personal data, including:

• Practices aligned with internationally recognised standards, including ISO/IEC 27001 principles
• Encryption of data in transit using industry-standard protocols
• Access controls based on least privilege
• Regular security assessments of systems and processes
• Deployment options supporting data residency requirements, including cloud and on-premises environments

No method of transmission or storage is completely secure. In the event of a personal data breach, NamiTech will act in accordance with applicable legal requirements.

5. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent

NamiTech does not conduct solely automated decision-making with legal or significant effects.

Identity verification may be required before fulfilling requests. To exercise your rights, please contact NamiTech through its official communication channels.

6. Cookies

6.1 What Are Cookies

Cookies are small text files stored on your device to support website functionality and analytics.

6.2 Types of Cookies

• Essential cookies (required for operation)
• Analytics cookies (aggregated insights)
• Performance cookies

We do not use cookies for advertising or cross-site tracking.

6.3 How We Use Cookies

• Ensure website functionality
• Analyse traffic and usage
• Improve user experience

6.4 Managing Cookies

• Cookies can be controlled through browser settings
• Disabling cookies may affect functionality
• A cookie consent banner will be displayed where required

6.5 Third-Party Services

Third-party analytics providers may process cookie data under their own policies.

7. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be indicated by revising the "Last Updated" date.

8. Contact Us

For questions regarding this Policy, please contact NamiTech through its official communication channels.