Voice AI for Finance and Banking.

Authenticate customers faster, automate more interactions, and bring AI intelligence to every conversation, built for the security, compliance, and scale of BFSI.

The opportunity

Financial institutions handle millions of customer conversations every year, across inbound service, outbound sales, authentication, collections, and branch counter interactions. Each one is an opportunity to serve better, a compliance obligation to meet, and a risk to manage. NamiTech's Voice AI platform addresses all of these simultaneously.

Explore VoiceDNA
Verify customers in seconds with no passwords, security questions, or OTPs.
Detect AI voice cloning, synthetic speech, and replay attacks in real time.
Cloud and on-premises deployment options to meet data sovereignty requirements.
Designed to support financial institutions' security, privacy, and compliance requirements. Used in production by leading financial institutions in Vietnam.

Explore VoiceDNA

Verify customers in seconds with no passwords, security questions, or OTPs.

Detect AI voice cloning, synthetic speech, and replay attacks in real time.

Cloud and on-premises deployment options to meet data sovereignty requirements.

Designed to support financial institutions' security, privacy, and compliance requirements. Used in production by leading financial institutions in Vietnam.

Client Reference

VietinBank, Vietnam

Banking

NamiSense Contact Center Suite

The deployment

One of Vietnam's largest state-owned commercial banks deployed NamiSense Contact Center Suite across its operations, processing 12,000 to 20,000 conversations per day with 100% QA coverage.

The outcome