Every consultation, compliant. Every interaction, auditable.

From insurance compliance recording to multi-market conversation intelligence. AI that makes compliance a competitive advantage.

The problem

Regulatory requirements for financial services consultation are tightening across every market. In Vietnam, insurance providers face increasing requirements around consultation recording, evidence retention, and customer protection. In Japan, financial services regulators mandate documented advisory standards across banking, insurance, and securities. Manual compliance programmes cannot cover 100% of interactions, and the interactions they miss are precisely where the risk lives.

The NamiTech approach

NamiTech addresses compliance across two dimensions: VoiceGate captures and validates the evidence of every consultation at the point it happens; NamiKAN applies real-time compliance intelligence across the full body of customer interactions, flagging deviations, evaluating quality, and systematically capturing compliance evidence across customer interactions.

Explore VoiceGate
Record complete consultation content before contract issuance or transaction completion.
Verify advisor and customer identity using voice biometrics, capture customer consent, and store electronic evidence for reconciliation and dispute resolution.
Support rapid contract issuance review through an automated, real-time scoring mechanism during the consultation.
Regulatory alignment: Vietnam's Insurance Business Law (2022) and Circular 67/2023/TT-BTC.

Explore VoiceGate

Record complete consultation content before contract issuance or transaction completion.

Verify advisor and customer identity using voice biometrics, capture customer consent, and store electronic evidence for reconciliation and dispute resolution.

Support rapid contract issuance review through an automated, real-time scoring mechanism during the consultation.

Regulatory alignment: Vietnam's Insurance Business Law (2022) and Circular 67/2023/TT-BTC.

Regulatory Landscape

Designed to support organisations operating in highly regulated industries, including banking, insurance, and financial services.

Vietnam's Insurance Business Law (2022) and Circular 67/2023/TT-BTC.
Japan: Financial Services Agency (FSA) requirements / APPI (Act on Protection of Personal Information)
Cross-market: GDPR / Internal audit and governance standards